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CrisisGo + Deskphone Notifications

Turn Every Desk Phone Into a Life-Saving Communication Channel

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CrisisGo integrates with your organization’s desk phone system to turn every phone into a two-way safety communication device. Through PSTN or SIP trunking connections, CrisisGo delivers automated alerts directly to desk phones, ensuring every employee receives critical notifications instantly — even if they’re not using the app or computer.

Whether it’s a lockdown, weather emergency, or staff assist event, CrisisGo bridges the gap between digital alerts and voice systems, guaranteeing no one misses a life-saving message.


How It Works

Outbound Notifications (CrisisGo → Desk Phones)

When an alert is triggered in CrisisGo:

  1. The system initiates an automated phone call through your PSTN or SIP trunk.
  2. The call targets a predefined call group or broadcast/paging group (e.g., “All Classrooms,” “Front Office,” or “Maintenance”).
  3. Desk phones are preempted — switching to speaker mode automatically.
  4. The alert message plays immediately via Text-to-Speech (TTS), ensuring clear, audible communication across your facility.

Key Benefits

  • Reaches everyone, even if they’re not using mobile or desktop devices.
  • Ensures accessibility for users in offices, classrooms, and secure areas.
  • Works with both legacy and VoIP systems (via SIP).

Helpful Resources

SafetyForge

Safety Forge

CrisisGo’s Safety Forge is an integration program that connects schools and organizations with a network of trusted safety technology vendors. Through Safety Forge, users can seamlessly integrate systems such as digital floor plans, cameras, access control, and more, enhancing overall safety and emergency response capabilities. With streamlined connections to a variety of safety tools, Safety Forge ensures a comprehensive, scalable approach to keeping your schools and facilities safer.
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