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CrisisGo + Salesforce

Connect Salesforce CRM data with CrisisGo to power real-time communication and accountability for every member, guardian, and branch.

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CrisisGo integrates with Salesforce, the world’s leading customer relationship management (CRM) platform, to sync club branch, student, and guardian data directly into CrisisGo.

This integration allows organizations such as youth programs, community centers, and clubs to use their existing Salesforce records for safety communication, accountability, and emergency management.

By bridging Salesforce and CrisisGo, your organization ensures that every alert or message reaches the right people, based on verified, live contact and enrollment data from your CRM.


How It Works

  • Data Sync via REST API: CrisisGo securely connects to Salesforce through its REST API to import and update branch, member, and guardian information.
  • Automated Updates: New members and guardians added in Salesforce automatically appear in CrisisGo, no manual data transfer required.
  • Centralized Safety Communication: Use Salesforce’s existing contact and relationship data to deliver safety alerts and announcements from CrisisGo.
  • Customizable Mapping: Match Salesforce fields to CrisisGo user groups or sites for precise targeting across branches and programs.

Use Case

The safety team can send notifications to all guardians of members registered in a specific club branch directly from CrisisGo.

During an emergency, CrisisGo automatically filters for members currently present and sends targeted alerts to their guardians, ensuring accurate, timely, and responsible communication when it matters most.

For example:

  • A youth center experiences a facility lockdown — guardians of all checked-in members receive an instant alert.
  • A community organization needs to inform families of an early closure due to severe weather — notifications are sent to every affected branch using synced Salesforce data.

Why It Matters

  • Centralized Data Source: Keep member and guardian information aligned across Salesforce and CrisisGo.
  • Faster Emergency Outreach: Contact only those who are currently on-site or registered in the affected branch.
  • Reduced Admin Effort: Automated synchronization replaces manual list management.
  • Secure Integration: Built on Salesforce’s trusted REST API framework.
  • Versatile for Any Organization: Perfect for YMCAs, Boys & Girls Clubs, after-school programs, and multi-site youth organizations.

Helpful Resources

SafetyForge

Safety Forge

CrisisGo’s Safety Forge is an integration program that connects schools and organizations with a network of trusted safety technology vendors. Through Safety Forge, users can seamlessly integrate systems such as digital floor plans, cameras, access control, and more, enhancing overall safety and emergency response capabilities. With streamlined connections to a variety of safety tools, Safety Forge ensures a comprehensive, scalable approach to keeping your schools and facilities safer.
crisisgo integrations